At Royal Adventure Goa, we strive to provide exceptional service and unforgettable experiences. However, we understand that plans may change. Below are the guidelines for refunds and cancellations:
1. Cancellation Policy
- Full Refund: Cancellations made more than 24 hours before the start of the tour are eligible for a full refund.
- Non-Refundable: Cancellations made within 24 hours of the tour’s start time are non-refundable.
2. How to Cancel
To cancel your booking, please contact us through the following methods:
- Email: admin@royaladventuregoa.in
- Phone: +91 8983106411 / +91 8421953117
Be sure to include your booking reference number and the name under which the booking was made.
3. Refund Process
- Once your cancellation is confirmed, refunds will be processed to your original payment method within 7 to 10 business days.
- For credit/debit card payments, it may take additional time for the refund to reflect in your account depending on your bank’s processing time.
4. No-Show Policy
Failure to attend the tour or activity without prior cancellation will be considered a no-show and is non-refundable.