At Royal Adventure Goa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website or services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other details you provide when making a booking or inquiry.
- Payment Information: When you make a reservation, we collect necessary payment details (e.g., credit/debit card information).
- Usage Data: Information about how you use our website, such as browsing patterns, IP address, and device information.
2. How We Use Your Information
We use the information collected to:
- Process bookings and payments.
- Provide customer support and respond to your inquiries.
- Send updates, promotions, and relevant communications regarding your bookings or our services.
- Improve our website and service offerings through analytics and user behavior insights.
3. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information with:
- Service Providers: Third-party vendors, such as payment processors, to facilitate bookings and payments.
- Legal Compliance: When required by law, we may disclose information to comply with legal obligations, resolve disputes, or enforce our terms of service.
4. Data Security
We take reasonable steps to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us track website usage and preferences, which enables us to provide personalized content and improve our services. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Opt out of receiving marketing communications at any time.
- Request the deletion of your personal data from our records, subject to legal and contractual obligations.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review this policy regularly to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns regarding our Privacy Policy or how your information is handled, please contact us:
- Email: admin@royaladventuregoa.in
- Phone: +91 8983106411 / +91 8421953117